Add a customer and site
Before you can start a project for a customer, you need to add them to Console and create their site.
Add a customer
Steps:
- Go to Records, then click Add customer
- In the drawer that appears, enter their details.
- Click Create
Outcome:
You'll be taken to the customer workspace for your new customer.
Add a site
Steps:
- In the customer workspace, click Add site
- In the onboard customer site task that appears, enter the site details
- Click Submit
Outcome:
The site will appear in the customer workspace. At the end of the task, you can also choose to create a project immediately, or you can do this later from the site record.
Add additional sites
Each customer can have multiple sites in Console.
To add another site:
- On the customer workspace, in the top customer context, click the more button in the top right, then click Add site
- In the task that appears, enter the site details
- Click Submit
The additional site will appear in the left sidebar.