👋 Start here

Welcome to UPowr!

We’ve created these quick-start articles to help you get to know the platform. We recommend reading them in order, before trying an end-to-end yourself.

Article What it covers
  1. Records
How information is structured in UPowr, through records for customers, sites, projects, quotes, and jobs.
  1. Console
Our desktop app for office-based teams.
  1. Installer app
Our mobile app for in-field teams.
  1. Workflows
How work is completed in the platform, and how information moves between Console and the Installer app.
  1. Sales project walkthrough
An end-to-end walkthrough of a sales project showing the main actions and tasks that you’ll do in Console, the Installer app, and Pylon, and how information flows from one to another.

Get support

In Console, you’ll find the support widget in the bottom left of the screen. Whenever you need help, you can click on it to access:

  • AI Answers - Get instant answers to your questions
  • Help docs - Search the knowledge base
  • Email or live chat - Contact us directly, with what you were trying to do, what happened, and any error messages you saw.

Still need help? Contact Us Contact Us